Business Information Worker
Certificate of Proficiency Business · Santiago Canyon College · 2025-2026 Catalog
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The certificate of proficiency in Business Information Worker (BIW) is designed to prepare students for entry-level office and administrative support in a variety of job positions, including general office clerks, retail salespersons, customer service representatives, receptionists, and information clerks. With solid foundation in Microsoft Windows and Office, as well as strong digital and web literacy skills, students will be prepared to meet the workforce demands of today's business environment
Program Courses & Requirements
| Course | Title | Units |
|---|---|---|
| Business Information Worker, CERT | 12 | |
| CIS 101 | Introduction to Microsoft Office | 3 |
| : Complete at least one of the following rules | 3-6 | |
| BUS 121 | Human Relations and Organizational Behavior | 3 |
| MGMT 121 | Human Relations and Organizational Behavior | 3 |
| : Complete at least one of the following rules | 3-6 | |
| BUS 150 | Introduction to Information Systems and Applications | 3 |
| CMPR 100 | The Computer and Society | 3 |
| : Complete at least one of the following rules | 3-6 | |
| BUS 222 | Business Writing | 3 |
| MGMT 122 | Business Communications | 3 |
Learning Outcomes
- Perform basic computer application skills including beginning Excel, Word and Outlook while exhibiting basic oral and written communication skills for basic office employment.