BIW I: Office Support and Technologies
Certificate of Achievement Applications and Information Systems · College of the Desert · 2026-2027 Catalog
BIW I: Office Support & Technologies Certificate of Achievement prepares students for entry-level administrative support positions in a variety of fields and businesses. After successful completion of the BIW I: Office Support & Technologies Certificate of Achievement, students may seek employment as office clerks, retail salespersons, customer service representatives, and receptionists. This certificate is the first in a progression of office professional certificates that build upon each other. Although the courses can be completed out of order, the certificates are meant to progress accordingly as to be a solid base to effectively strengthen your skills toolbox as you move through levels.
Learning Outcomes
Learning Outcomes
Upon satisfactory completion of this program students will be able to:
- Have developed the skills to navigate a variety of modern-day office technology.
- Be able to interact, communicate and perform different business processes with vendors, clientele, and/or coworkers at different ranking levels.
Program Requirements
Program Requirements
| Course | Title | Units |
|---|---|---|
| Required Courses- 12 Units | ||
| AIS 005 | Office Technology Skills | 3 |
| AIS 012 | Office Support Skills | 3 |
| AIS 074 | Presentation Software | 3 |
| AIS 073 | Word Processing Software | 3 |
| CERTIFICATE TOTAL | 12 | |
Does not qualify for Title IV Federal Funding.