Office Assistant Job Skills

Office Assistant Job Skills Certificate

The Administrative Office programs are designed to provide the skills and competencies needed to become an efficient, productive member of an office support team. Courses are designed to help students learn to analyze and coordinate office duties and systems, develop proficiency in the use of integrated software, and improve oral and written communication. Emphasis is placed on non-technical as well as technical skills. Students have the option of completing certificates and/or a two-year degree program. Designed to prepare the student for employment as office support staff to assist managers, executives, and professionals. This certificate prepares students as entry-level office support staff. Students are urged to continue beyond the Job Skills Certificate and earn a Certificate of Achievement or Associate of Arts degree. To Achieve the Job Skills Certificate: Upon completion of the required courses with at least a ‘C’ or ‘P’ grade in each course, the student will be awarded a Job Skills Certificate.

Program Learning Outcomes

• 1. Upon successful completion of the program, the student will be able to illustrate effective communication within a business environment.

• 2. Upon successful completion of the program, the student will be able to participate in office related activities to achieve the following desirable job qualities: • function as a team member. • demonstrate interpersonal skills on the job. • manage multi-tasks efficiently. • model professional and ethical behaviors. • identify soft skills such as being on time.

• 3. Upon successful completion of the program, the student will be able to demonstrate minimum acceptable skills in ten-key, keyboarding, and document processing.

• 4. Demonstrate minimum filing competencies.

Program Requirements