Emergency Telecommunications
9 courses · Victor Valley College · 2026-2027 Catalog
Classes: Fall 2026 · Spring 2027
ETC 050 Emergency Telecommunications Course
- Units
- 0
- Hours
- 45 lecture hours
This entry-level course is designed for the student interested in a career in the emergency communications field. Areas of study will include telecommunication centers, dispatching, use of 911 computer systems, participation in emergency scenarios, and call processing. The appropriate use of technology and industry-standard equipment is an integral part of this course.
ETC 051 Emergency Medical Dispatcher
- Units
- 0
- Hours
- 18 lecture hours
The Emergency Medical Dispatcher (EMD) has been recognized as an essential component of effective EMS systems. Proper and timely training as well as a sound Medical Protocol are what help EMDs deliver quality care to the public with emergency medical needs.
ETC 052 Emergency Fire Dispatcher
- Units
- 0
- Hours
- 18 lecture hours
The Emergency Fire Dispatcher (EFD), through the use of the FPDST, brings the science of structured call processing to the fire-rescue field. Completion of this course provides students with confidence to begin using the protocols even in the busiest of communication centers.
ETC 053 Emergency Telecommunications Dispatcher
- Units
- 0
- Hours
- 18 lecture hours
The PPDST brings the science of structured call processing to the world of law enforcement. Completion of this course provides students with confidence to begin using the online protocol in the busiest of communication centers.
ETC 054 Emergency Telecommunications Externship
- Units
- 0
- Hours
- 27 lab hours
This course is intended for students previously or currently enrolled in ETC 050, 051, 052, 053 that wish to gain experience in an emergency dispatch center. This includes a total of 24-27 hours at various emergency dispatch centers within the region.
ETC 060 POST Basic Dispatcher 1
- Units
- 0
- Hours
- 43.88 lecture hours
This is the 1st of 4 courses to meet the requirement for the Peace Officer Standards and Training (POST) Basic Dispatcher training. This course covers professionalism, the criminal justice system, an introduction to law, interpersonal communication skills, and an overview of available community policing resources.
ETC 061 POST Basic Dispatcher 2
- Units
- 0
- Hours
- 50.63 lecture hours
This is the 2nd of 4 courses to meet the requirement for the Peace Officer Standards and Training (POST) Basic Dispatcher training. This course covers telephone technology, law enforcement call taking practices, radio technology and procedures, and community policing.
ETC 062 POST Basic Dispatcher 3
- Units
- 0
- Hours
- 45 lecture hours
This is the 3rd of 4 courses to meet the requirement for the Peace Officer Standards and Training (POST) Basic Dispatcher training.This course covers critical incidents, handling missing persons reports, domestic violence, and child, elder, and dependent abuse.
ETC 063 POST Basic Dispatcher 4
- Units
- 0
- Hours
- 47.25 lecture hours
This is the 4th of 4 courses to meet the requirement for the Peace Officer Standards and Training (POST) Basic Dispatcher training. This course covers dispatcher wellness, handling callers with mental health conditions and intellectual/ developmental difficulties, human trafficking, and terrorism and extremist groups.