Business Systems and Office Technologies
27 courses · Shasta College · 2026-2027 Catalog
Classes: Fall 2026
BSOT-10 Excel for Windows I
- Units
- 1
- Hours
- 9 lecture/27 lab total (when offered in the distance education format, hours will total 54)
- Formerly
- OAS 10, CIS 10, MIS 73
- Transfers to
- CSU
This is an introductory course that introduces the concepts, principles, and uses of the EXCEL spreadsheet through multi-media lecture, demonstration, and discussion. Instruction will include use of the Windows environment by creating, editing, formatting, and printing worksheets, developing charts, graphs, and formulas and functions using relative and absolute cell reference. This course may be offered in a distance education format.
BSOT-11 Excel for Windows II
- Units
- 1
- Hours
- 9 lecture/27 lab total (when offered in the distance education format, hours will total 54)
- Advisory
- BSOT 10 with a grade of C or higher.
- Formerly
- OAS 11, CIS 11, MIS 74
- Transfers to
- CSU
This course is designed to expand and improve worksheet skills through lecture, demonstration, and discussion. Instruction will include managing workbook data, using tables, analyzing table data, automating worksheet tasks, enhancing charts, and using what-if analysis. This course may be offered in a distance education format.
BSOT-51 Introduction to Keyboarding and Word
- Units
- 3
- Hours
- 36 lecture/54 lab total (when offered in the distance education format, hours will total 162)
- Formerly
- OAS 51, BUSI 51
- Transfers to
- CSU
This is an introductory course in keyboarding and Microsoft Word. Class includes learning to type alphabetic, numeric and symbol keys by touch; developing speed and accuracy; and formatting business documents including letters, memos, reports, tables and labels. Recommended for all students that want to learn typing and Microsoft Word. No prior knowledge of computers is required making this course an excellent place to start for beginning computer users. This course may be offered in a distance education format.
BSOT-52 Intermediate Keyboarding and Word
- Units
- 3
- Hours
- 36 lecture/54 lab total (when offered in the distance education format, hours will total 162)
- Prerequisite
- BSOT 51 with a grade of C or higher
- Formerly
- OAS 52, BUSI 52
- Transfers to
- CSU
This is an intermediate course in keyboarding and Microsoft Word. This course continues the development of keyboarding speed and accuracy while emphasizing the formatting of various kinds of business correspondence, reports, tables, forms, and desktop publishing projects from rough drafts. This course may be offered in a distance education format.
BSOT-64 Computerized Ten-Key
- Units
- 0.5
- Hours
- 27 lab total (when offered in the distance education format, hours will total 27)
- Formerly
- OAS 64, BUSI 64
- Transfers to
- CSU
This is a course designed to teach the numeric 10-key pad by touch on the computer with speed and accuracy using industry standards for data entry. Proficiency on three employment tests used by three large interstate corporations help the student meet employment standards. The course has been designed to accommodate hearing impaired students. This course may be offered in a distance education format.
BSOT-80 Outlook
- Units
- 1
- Hours
- 9 lecture/27 lab total (when offered in the distance education format, hours will total 54)
- Advisory
- Ability to type 25 wpm
- Formerly
- OAS 80
- Transfers to
- CSU
This course introduces the student to the use of Microsoft Outlook, a desktop information management program in the Microsoft Office Suite. Instruction will include managing email messages, scheduling appointments and activities with the Calendar, entering and updating names and addresses as contacts, creating and maintaining an electronic to-do list with Tasks, and using Categories to organize, sort, and search. This course may be offered in a distance education format.
BSOT-84 PowerPoint
- Units
- 1
- Hours
- 9 lecture/27 lab total (when offered in the distance education format, hours will total 54)
- Formerly
- OAS 94
- Transfers to
- CSU
This is a hands-on course designed to familiarize students with Microsoft PowerPoint. Students will learn how to create effective slide show presentations with emphasis on customizing text, graphics and charts. Students will work with embedded and linked objects as well as hyperlinks and use PowerPoint’s many slide show features. This course may be offered in a distance education format.
BSOT-91 Word for Windows I
- Units
- 1
- Hours
- 9 lecture/27 lab total (when offered in the distance education format, hours will total 54)
- Advisory
- Ability to type 25 wpm
- Formerly
- OAS 91
- Transfers to
- CSU
This course introduces word processing through using Microsoft Word for Windows. Microsoft Word will be used to complete the functions of creating, editing, saving, opening and printing documents with varying degrees of difficulty. Topics to be covered include: file management; creating new documents using both the blank Word document screen or wizards and templates; selecting text to move/copy/delete/format or utilize the clipboard; creating and formatting tables, including calculations; spelling and thesaurus tools; font, paragraph and page formatting; customized tabs; indents; bullets and numbering; borders and shading; headers, footers, and page numbering; finding and replacing. This course may be offered in a distance education format.
BSOT-92 Word for Windows II
- Units
- 1
- Hours
- 9 lecture/27 lab total (when offered in the distance education format, hours will total 54)
- Advisory
- BSOT 51 or BSOT 91 with a grade of C or higher. Ability to type 25 wpm
- Formerly
- OAS 92
- Transfers to
- CSU
This course introduces word processing through using Microsoft Word for Windows. Microsoft Word will be designed to expand and improve basic word processing skills to a higher level of proficiency through multi-media lecture/demonstration/discussion. Instruction will include a review of basic concepts and commands, illustrating documents with graphics, creating a web site, merging word documents, working with styles and templates, developing multi-page documents; and integrating Word with other programs. This course may be offered in a distance education format.
BSOT-94 Business Systems and Office Technologies Work Experience Education
- Units
- 1-14
- Hours
- 54-756 Work Experience Education hours
- Formerly
- OAS 84
- Transfers to
- CSU
The Business Systems and Office Technologies Work Experience Education course allows the student to gain on-the-job experience through employment/volunteerism at an approved business or office job site that is acquired by the student and related to the student’s major. A faculty member supervises all WEE courses to ensure that the work experience is of educational value. The course stresses good work habits and meeting of competencies through actual on-the-job performance. A student may repeat this course since course content varies and skills are enhanced by supervised repetition and practice. A maximum of 14 units may be earned in a single semester.
BSOT-114 Healthcare Billing and Reimbursement
- Units
- 3
- Hours
- 54 lecture total (when offered in the distance education format, hours will total 162)
- Advisory
- HEOC 11 with a grade of C or higher
- Formerly
- OAS 144
The course will enable students to understand the processing of healthcare claims as it relates to various insurance payer requirements, beginning with abstracting information from medical chart documents and following procedural steps based on the nature of the patient status and payer. This course may be offered in a distance education format.
BSOT-120 Time & Stress Management in the Workplace
- Units
- 1
- Hours
- 18 lecture total (when offered in the distance education format, hours will total 54)
- Formerly
- BUAD 81
This course is designed to introduce the student to time management principles and specific tools that assist in making maximum use of time. Included in this course is the recognition of stress and how to manage it, as well as job burnout and what to do about it. This course may be offered in a distance education format.
BSOT-121 Decision Making, Problem Solving, and Conflict Resolution
- Units
- 1
- Hours
- 18 lecture total (when offered in the distance education format, hours will total 54)
- Formerly
- BUAD 83
This course is designed to introduce the student to decision making and problem solving. It is also designed to provide the student with an analysis of attitudes and behaviors that create conflict between individuals and groups within an organization. This course may be offered in a distance education format.
BSOT-122 Customer Service and Attitude in the Workplace
- Units
- 1
- Hours
- 18 lecture total (when offered in the distance education format, hours will total 54)
- Formerly
- BUAD 85
This course is designed to provide the student with certain key skills and attitudes in order to effectively meet the needs of customers. The student will be introduced to the concept of internal and external customers, customer satisfaction, and customer retention. Topics will also include communicating with customers, developing a positive attitude, handling complaints, and sales skills. This course may be offered in a distance education format.
BSOT-123 Communication and Team Building
- Units
- 1
- Hours
- 18 lecture total (when offered in the distance education format, hours will total 54)
- Formerly
- BUAD 87
This course is designed to introduce the student to key elements in communication within business organizations including verbal and nonverbal communication as well as listening skills. It will also provide the student with an understanding of how teams work together, common problems teams encounter and how to solve them. This course may be offered in a distance education format.
BSOT-124 Values, Ethics, and Organizational Change
- Units
- 1
- Hours
- 18 lecture total (when offered in the distance education format, hours will total 54)
- Formerly
- BUAD 90
This course is designed to acquaint the student with the importance of values and ethics in the workplace. It will also provide the student with an understanding of change and the influence it has on an organization and the individuals in that organization. This course may be offered in a distance education format.
BSOT-130 Computer Basics
- Units
- 1
- Hours
- 9 lecture/27 lab total (when offered in the distance education format, hours will total 54)
This course assumes the student has limited experience on the computer and walks the student through file management, email, Internet use, use of MS Office Software, as well as interaction with Shasta College resources including navigating online courses. This course may be offered in a distance education format.
BSOT-150 Electronic Medical Records
- Units
- 3
- Hours
- 54 lecture total (when offered in the distance education format, hours will total 162)
- Formerly
- OAS 150, MEDA 150B
This course is designed to prepare students for entry-level positions working with electronic records in a medical office. Topics covered are computerized systems for appointment scheduling and follow-up; claim forms and coding; patient and insurance billing; and medical practice financial management. This course may be offered in a distance education format.
BSOT-152 Keyboarding for Speed and Accuracy
- Units
- 0.5
- Hours
- 27 lab total (when offered in the distance education format, hours will total 27)
- Formerly
- OAS 268, OAS 268AD, BUSI 268AD
This course is designed for beginning to advanced keyboarding students to improve typing speed and accuracy. Specific drills, proper typing techniques, and ergonomics will be covered in the course. Development of keyboarding skills is attained through repetitive typing of specific drills designed to improve both accuracy and speed. This course may be offered in a distance education format.
BSOT-158 Office Procedures for Administrative Assistants
- Units
- 3
- Hours
- 54 lecture total (when offered in the distance education format, hours will total 162)
- Formerly
- OAS 158, BUSI 158
This capstone course prepares students to perform various information processing procedures and problem solving tasks required to support both today’s office systems and those of the future. Students learn critical thinking, problem solving, teamwork, supervisory skills, office procedures, and information processing technologies to manage their work, as well as necessary attributes of an office professional. Also included are managing information storage and retrieval, and coordinating office communications to improve the efficiency of office functions. This course may be offered in a distance education format.
BSOT-166 Records Management
- Units
- 2
- Hours
- 27 lecture/27 lab total (when offered in the distance education format, hours will total 108)
- Formerly
- OAS 166, BUSI 163
This course is a study of the basic principles, rules, and procedures of filing. It includes a study of alphabetic, numeric, subject, and geographic filing. Various types of filing equipment will be analyzed. This course may be offered in a distance education format.
BSOT-171 Proofreading Skills
- Units
- 2
- Hours
- 36 lecture total (when offered in the distance education format, hours will total 108)
- Formerly
- OAS 171, BUSI 168
This course covers the application of appropriate methods of proofreading documents common to the workplace and an overview of the essential skills needed to perform text-editing functions in business settings. High-level proofreading skills are vital to the efficient operation and productivity of the information-processing office. Proofreading has become a "must" for quality control in the workplace. This course may be offered in a distance education format.
BSOT-320 Time & Stress Management in the Workplace
- Units
- 0
- Hours
- 18 lecture total (when offered in the distance education format, hours will total 54)
This course is designed to introduce the student to time management principles and specific tools that assist in making maximum use of time. Included in this course is the recognition of stress and how to manage it, as well as job burnout and what to do about it. This course may be offered in a distance education format.
BSOT-321 Decision Making, Problem Solving, and Conflict Resolution
- Units
- 0
- Hours
- 18 lecture total (when offered in the distance education format, hours will total 54)
This course is designed to introduce the student to decision making and problem solving. It is also designed to provide the student with an analysis of attitudes and behaviors that create conflict between individuals and groups within an organization. This course may be offered in a distance education format.
BSOT-322 Customer Service and Attitude in the Workplace
- Units
- 0
- Hours
- 18 lecture total (when offered in the distance education format, hours will total 54)
This course is designed to provide the student with certain key skills and attitudes in order to effectively meet the needs of customers. The student will be introduced to the concept of internal and external customers, customer satisfaction, and customer retention. Topics will also include communicating with customers, developing a positive attitude, handling complaints, and sales skills. This course may be offered in a distance education format.
BSOT-323 Communication and Team Building
- Units
- 0
- Hours
- 18 lecture total (when offered in the distance education format, hours will total 54)
This course is designed to introduce the student to key elements in communication within business organizations including verbal and nonverbal communication as well as listening skills. It will also provide the student with an understanding of how teams work together, common problems teams encounter and how to solve them. This course may be offered in a distance education format.
BSOT-324 Values, Ethics, and Organizational Change
- Units
- 0
- Hours
- 18 lecture total (when offered in the distance education format, hours will total 54)
This course is designed to acquaint the student with the importance of values and ethics in the workplace. It will also provide the student with an understanding of change and the influence it has on an organization and the individuals in that organization. This course may be offered in a distance education format.