Enterprise Communication 2

Certificate of Completion School of Extended Learning: Career Skills and Health Academy · Santa Barbara City College · 2026-2027 Catalog

Requirements

The Enterprise Communication 2 Certificate enables students to develop the additional strategic communication techniques and skills to open up additional work and advancement opportunities. This certificate is also a gateway into other noncredit and credit programs, helping students develop workplace skills and training that will qualify them for even more work opportunities.

There are no prerequisite requirements for this program, and courses are open to all students.

CourseTitleUnits
PROW NC013Emotional Intelligence in the Workplace0
PROW NC044Communicating with Confidence & Clarity0
PROW NC025Resolving Differences in the Workplace0
PROW NC035Navigating Workplace Dynamics0

Learning Outcomes

  1. Describe and apply 3 different strategic communication techniques to a workplace scenario.
  2. Construct and verbally deliver an assertive message based on a workplace scenario.
  3. Identify a workplace political issue and apply 3 skills to match a personal workplace scenario.
  4. Identify your professional EI strengths and limitations. Develop a plan using 2 behavioral techniques to increase your EI competencies.

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