Office Management

Certificate of Achievement (Transcripted) Business Applications & Technology · Santa Ana College · 2026-2027 Catalog

Program Code: SAC.BAOM.CA

Program Control Number: 40937

Professional training for administrative professionals seeking employment or advancement in today’s digital business environment. Develop skills in office management, business communication, leadership, and organization using current business standards and technologies. Learn to plan and manage meetings, create professional documents, and apply Microsoft 365 applications such as Word, Excel, PowerPoint, Outlook, and Teams for collaboration and productivity. Strengthen business writing, time management, customer service, and problem-solving skills while applying AI tools such as Microsoft Copilot and ChatGPT to streamline office tasks, correspondence, and reporting.

This program includes preparation for multiple Microsoft Office Specialist (MOS) certification exams in Word, Excel, PowerPoint, and Outlook, earning industry-recognized credentials that demonstrate technical proficiency and strengthen employability. It provides a clear pathway to the Microsoft Office Professional A.A. Degree, as well as the Business Applications and Technology, Computer Fundamentals for Business, and Digital Publishing certificate and degree programs.

Learning Outcome(s):

  1. Demonstrate effective communication, professionalism, and ethical behavior in business office environments.
  2. Apply organizational and leadership skills to plan, manage, and prioritize administrative tasks and projects.
  3. Create and manage business documents, spreadsheets, and presentations using Microsoft Office applications.
  4. Use AI tools such as Microsoft Copilot and ChatGPT to improve efficiency and accuracy in office communication and workflow.
  5. Prepare for Microsoft Office Specialist (MOS) certification exams to validate proficiency in Word, Excel, PowerPoint, and Outlook.
CourseTitleUnits
Required courses:16-19
BA 100Business Writing Skills3
BA 102Professional Skills & Career Readiness3
BA 103Business Mathematics3
BA 179Microsoft Office (Word, Excel, PowerPoint)3
orBA 125Microsoft Word2
BA 190Microsoft PowerPoint2
BA 188Microsoft Excel2
BA 126Microsoft Outlook2
BA 127Microsoft Teams2
Total16-19

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