Digital Literacy for Office and Administrative Support Worker

Program Code: CEC.DLOAS.CC

Program Control Number: 39456

This certificate program connects ESL and career education instruction in a way that prepares English language and/or digital literacy learners for further education or training, employment and careers. Students will engage in collaborative projects designed to help the student develop the professional and technical computer skills needed to succeed in today’s workforce. Upon completing this program, students will have developed the knowledge, skills, and confidence needed to make an easy transition to the General Office Clerk, Secretary/Administrative Assistant, and/or Customer Service Representative Certificate Programs offered by Santa Ana College School of Continuing Education. The certificate provides students with the foundational digital literacy skills to begin an office and administrative support career pathway.

Learning Outcome(s):

1. Students will apply the fundamental technology skills needed to be digitally literate.