Conflict Resolution
3 courses · San Diego City College · 2026-2027 Catalog
Classes: Spring 2027
CRES 101 Conflict Resolution and Mediation
- Units
- 3
- Hours
- 48 - 54 hours lecture
- Advisory
- ENGL C1000 with a Grade of "C" or better, or equivalent
This course explores conflict resolution and mediation in an interdisciplinary manner by an analysis of how conflict is generated, escalated, resolved and transformed in various settings. Students explore theories of conflict resolution and mediation and apply these fundamental concepts in interpersonal and intergroup conflicts. Emphasis is placed upon allowing the students to assess and improve their own ways of responding to conflict by the study and practice of various processes of conflict intervention. This course is intended for students interested in Conflict Resolution and Mediation, Communication Studies, Anthropology, Social Services, Counseling, Human Services, Peace Studies, Psychology, Business, Sociology and other related fields.
CRES 102 Mediation Skills
- Units
- 3
- Hours
- 48 - 54 hours lecture
- Advisory
- ENGL C1000 with a Grade of "C" or better, or equivalent; Completion of or concurrent enrollment in: CRES 101 with a Grade of "C" or better, or equivalent
This introductory course is designed to provide students with the framework and analytical skills needed to conduct mediation. Mediation is a process by which parties submit their dispute to a neutral third party who works with them to reach a mutually agreeable settlement. Emphasis is placed on the mediation process, the role of the mediator, communication and listening skills, and the human dynamics of conflict. The role of the mediator is to assist disputing parties in reaching a peaceful, just and equitable resolution to a conflict. This course is intended for students interested in Conflict Resolution and Mediation, Communication Studies, Anthropology, Counseling, Peace Studies, Psychology, Business, Sociology and other related fields.
CRES 276 Field Work in Conflict Resolution and Mediation
- Units
- 3
- Hours
- 32 - 36 hours lecture/48-54 hours other
- Corequisite
- Completion of or concurrent enrollment in: CRES 101 with a Grade of "C" or better, or equivalent and CRES 102 with a Grade of "C" or better, or equivalent
- Advisory
- ENGL C1000 with a Grade of "C" or better, or equivalent
This supervised field work course enables students to gain first hand experience in Conflict Resolution and Mediation. Students develop professional skills while contributing their time and talents to a local organization thus enhancing the students' resume and work experience. Emphasis is placed on providing students with the chance to explore the various career choices through placement in a professional setting working in the field of Conflict Resolution and Mediation. Students meet regularly with faculty and peers to receive feedback, support and guidance in their community projects. This course is intended for students interested in Conflict Resolution and Mediation.