IT Support Professional

The IT Support Certificate prepares students for entry-level roles in IT support by providing foundational knowledge and practical skills in computer hardware, software, and networking. Core coursework focuses on information and communication technology essentials and computer network fundamentals, while elective options allow students to explore specialized areas such as routing and switching, systems administration, cybersecurity, cloud infrastructure, and network automation.

Students will gain hands-on experience in configuring, managing, and troubleshooting IT systems, as well as implementing and evaluating network security solutions. This certificate equips graduates with the technical expertise needed to support and maintain IT systems in diverse professional environments, laying the groundwork for career advancement in the IT field.

 A Certificate of Achievement in IT Support will be awarded upon satisfactory completion of the 7-unit core and 6-unit elective from courses below with a minimum grade of a C (or P) in each course in the certificate and maintains a 2.0 GPA.

Program Learning Outcomes

A. Demonstrate the fundamentals of computer hardware and software and the advanced concepts of networking.

B. Demonstrate competency in working with servers, storage, and virtualization including implementing and evaluating network security solutions.

Program Requirements:

Program Core: (13 Units)