Medical Assistant - Front Office

The Medical Assistant-Front Office certificate program requires a total of 22 units. Students will learn medical terminology, coding, and billing. Courses in communications, technology, and business are also part of the program. An internship is included to provide practical experience in the healthcare environment. After completion of the program, students can apply for positions such as, medical biller, patient specialist, or office assistant.

Learning Outcomes

Program Learning Outcomes

• Apply for employment as a Medical Office Assistant or an Office Assistant.
• Secure an entry-level position in an office environment.
• Manage the front office in the healthcare environment.
• Handle scheduling appointments.
• Read, interpret, and produce medical documents.
• Process insurance forms and claims.
• Handle patient concerns.
• Handle patients’ accounts using a medical billing application.

Required Courses