Medical Administrative Office Technician

Certificate of Specialization Business Computing · Coastline College · 2026-2027 Catalog

The Medical Administrative Office Technician certificate program prepares students for careers in medical office environments, including hospitals, managed care facilities, private medical practices, and multi-specialty clinics. This program provides the skills needed to efficiently manage front office operations, such as scheduling appointments, handling patient records, processing insurance claims, and ensuring effective communication within a healthcare setting. Upon completion, students will be equipped with the knowledge and practical experience required to support the daily administrative functions of a medical office.

Program Learning Outcomes

  1. Use appropriate software to create documents and digital files for the workplace.
  2. Input, organize, retrieve, and manipulate data for the workplace.
  3. Communicate effectively in the workplace.
  4. Apply Standard English principles when writing, editing, and speaking.
  5. Use medical terminology to create medical records and insurance claim forms, integrate appropriate terminology from patient files and physician notes, and analyze medical terminology to produce professional medical documents.

Requirements

Review Graduation Requirements.

CourseTitleUnits
Required Core
Complete the following:
CIS C105Introduction to Business Office Technology3
BC C145Medical Administrative Assistant 13
BC C163Health Information Technology: Medical Terminology3
ENGL C103Business English3
Total Units12

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