Information Technology

Information Technology Certificate of Achievement

The Certificate in Information Technology prepares students to either enter the workforce as an entry-level computer or network support technician or pursue a bachelor's degree in information systems. Computer support technicians provide technical assistance to computer users. They may answer questions or resolve computer problems for clients in person, or via telephone or electronically. They may provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems. Computer network technicians analyze, test, troubleshoot, and evaluate existing network systems, such as local area network (LAN), wide area network (WAN), and Internet systems or a segment of a network system. They perform network maintenance to ensure networks operate correctly with minimal interruption. Graduates of the CoA Information Technology will be prepared and eligible to sit for CompTIA's A+ and Network+ certification exams. Optional elective courses prep students for CompTIA's Server+ and Security+ exams Requirements: Students must complete the core courses listed below for the Certificate of Achievement in Information Technology. Students must also obtain a minimum grade point average of 2.0 with a grade of C or higher in all courses required for the major. A “P” (Pass) grade is not an acceptable grade for courses in this major. To Achieve the Certificate of Achievement: Upon completion of the required courses with at least a ‘C’ or ‘P’ grade in each course, the student will be awarded a Certificate of Achievement.

Program Learning Outcomes

• 1. Apply fundamental knowledge of computing and the current use of technology techniques, skills, and tools necessary for the computing practice.

• 2. Demonstrate the ability to locate, critically evaluate and solve business problems with technology solutions using qualitative and quantitative information.

• 3. Demonstrate a fundamental ability to identify and analyze user needs in the selection, creation, evaluation and administration of computer-based systems.

• 4. Provide information technology technical assistance to computer and network users.

• 5. Demonstrate appreciation of the IT career field and the need to be lifelong learners.

Program Requirements