# Business Information Systems Professional (Certificate)

Shasta College · 2026-2027 Catalog · Department: Business Systems and Office Technologies

Source: https://scmainweb.s3.us-west-1.amazonaws.com/files/resources/catalog-2026-2027-compressed.pdf#page=63

### Program description

This certificate prepares you to be an intermediate-level Administrative Assistant. Administrative Assistants work for supervisors, managers, and executives. Students learn the following skills:

Document and Data Handling: How to prepare, modify, and proofread documents such as reports, letters, memos, records, lists, and schedules.

Technology: Working knowledge of Microsoft Office: Word, Excel, PowerPoint, Internet Explorer, Access, and Outlook. Incorporate computer graphics into documents, in addition to computer based filing methods and procedures.

Keyboarding: Type 45-50 words per minute.

Interpersonal: Meet and greet clients and visitors, maintain a pleasant manner, and project a professional image in person and on the phone.

Confidential: Handling of mail, money, and receipts, and record keeping.

General: Research and price office furniture and supplies with attention to detail. Scheduling and reporting duties. Obtaining on-the-job training through the Work Experience Education course at Shasta College is highly recommended.

This certificate is approved through the California Community College Chancellor’s Office. Upon satisfactory completion of the listed requirements and filing an application for graduation with Admissions and Records, the student’s transcript will reflect completion of this certificate.

### Program learning outcomes

Upon successful completion of this certificate, the student should be able to:

1. Type for 5 minutes at a minimum speed of 40 words per minute with five errors or less.
2. Proofread typed work, mark and count errors, and compute speed.
3. Establish folders (directories) and subfolders (sub-directories) for information management.
4. Increase abilities related to formatting business letters, memos, tables, mail merge, and reports including employment documents.
5. Answer, with at least 70 percent accuracy, questions on objective tests covering technical information.

**Certificate requirements**

| Course | Title | Units |
| --- | --- | --- |
| ACCT-101 | Basic Accounting I | 3 |
| BSOT-10 | Excel for Windows-I | 1 |
| BSOT-11 | Excel for Windows-II | 1 |
| BSOT-51 | Introduction to Keyboarding and Word | 3 |
| BSOT-52 | Intermediate Keyboarding and Word | 3 |
| BSOT-64 | Computerized Ten-Key | 0.5 |
| BSOT-80 | Outlook | 1 |
| BSOT-84 | PowerPoint | 1 |
| BSOT-92 | Word for Windows II | 1 |
| BSOT-152 | Keyboarding for Speed and Accuracy | 0.5 |
| BSOT-158 | Office Procedures for Admin Assistants | 3 |
| BSOT-166 | Records Management | 2 |
| BSOT-171 | Proofreading | 2 |
| BUAD-80 | Principles of Customer Service | 3 |
| CIS-1 | Computer Literacy Workshop | 3 |
| CIS-20 | Access for Windows-I | 1 |
| **Total units for certificate** | | **29** |