{
  "college": "shasta-college",
  "edition": "2026-2027",
  "code": "HOSP",
  "name": "Hospitality",
  "sourceUrl": "https://scmainweb.s3.us-west-1.amazonaws.com/files/resources/catalog-2026-2027-compressed.pdf#page=177",
  "courses": [
    {
      "code": "HOSP-10",
      "subject": "HOSP",
      "number": "10",
      "title": "Introduction to the Hospitality Industry",
      "units": "3",
      "hours": "54 lecture total (when offered in the distance education format, hours will total 162)",
      "cid": [
        "HOSP 100"
      ],
      "transfer": [
        "CSU"
      ],
      "description": "This course offers an overview of the structure and relationship of components within the hospitality and travel industry. Economic and employment impact and review of food service, lodging, resorts, recreation enterprises, attractions, cruise, destination bureaus, travel agencies and related operations. Focuses on orientation to customer service, cultural/economic trends and career opportunities. This course may be offered in a distance education format.",
      "notes": [
        "Grading: Pass/No Pass Option"
      ],
      "offered": [
        {
          "term": "fall-2026",
          "name": "Fall 2026",
          "sections": 1,
          "open": 1,
          "url": "/c/shasta-college/schedule/fall-2026/hosp/#hosp-10",
          "subject": "HOSP"
        }
      ]
    },
    {
      "code": "HOSP-20",
      "subject": "HOSP",
      "number": "20",
      "title": "Hospitality Operations Management",
      "units": "3",
      "hours": "54 lecture total (when offered in the distance education format, hours will total 162)",
      "cid": [
        "HOSP 140"
      ],
      "transfer": [
        "CSU"
      ],
      "description": "This course covers principles of organization, management, and decision models applied to the tasks and challenges of hospitality operations. The course involves techniques of problem solving (including planning, organizing, staffing, directing and controlling operations) in areas of front office operations, housekeeping, personnel, and security. The course also examines a systematic approach to front office procedures by detailing the flow of business through a lodging operation, beginning with the reservation process and ending with check-out and settlement. This course may be offered in a distance education format.",
      "notes": [
        "Grading: Pass/No Pass Option"
      ],
      "offered": []
    },
    {
      "code": "HOSP-35",
      "subject": "HOSP",
      "number": "35",
      "title": "Computer Applications in the Hospitality Industry",
      "units": "3",
      "hours": "54 lecture total (when offered in the distance education format, hours will total 162)",
      "cid": [],
      "transfer": [
        "CSU"
      ],
      "description": "This course provides an overview of the information needs of lodging properties and food service establishments; addresses essential aspects of computer systems, such as hardware, software, and generic applications; focuses on computer-based property management systems for both front office and back office functions; and focuses on computer-based restaurant management systems for both service-oriented and management-oriented functions. This course may be offered in a distance education format.",
      "notes": [
        "Grading: Pass/No Pass Option"
      ],
      "offered": []
    },
    {
      "code": "HOSP-40",
      "subject": "HOSP",
      "number": "40",
      "title": "Human Resource Management in the Hospitality Industry",
      "units": "3",
      "hours": "54 lecture total (when offered in the distance education format, hours will total 162)",
      "cid": [],
      "transfer": [
        "CSU"
      ],
      "description": "This course offers a practical approach to the problems of human resource management in the hospitality industry. It covers an introduction to the personnel function; selection and placement of personnel; and the role of supervision with an emphasis on induction, training, communications, performance, appraisal, and leadership style. Also covered are a study of age and salary administration; motivation; and discussion of union-management relations. This course may be offered in a distance education format.",
      "notes": [
        "Grading: Pass/No Pass Option"
      ],
      "offered": []
    },
    {
      "code": "HOSP-45",
      "subject": "HOSP",
      "number": "45",
      "title": "Restaurants, Hotels, and Lawful Management",
      "units": "3",
      "hours": "54 lecture total (when offered in the distance education format, hours will total 162)",
      "cid": [],
      "transfer": [
        "CSU"
      ],
      "description": "This course explores potential legal issues and pitfalls that might impact the hospitality industry. The course covers legislation, such as the Civil Rights Act of 1991 and other federal discrimination laws dealing with employment and sexual harassment; Occupational Safety and Health Administration (OSHA) regulations; the Family and Medical Leave Act of 1993; The Americans with Disabilities Act; the Hotel and Motel Fire Safety Act of 1990; antitrust regulations; the National Labor Relations Act; copyright music laws; tax laws; tip reporting regulations; telephone resale regulations; consumer protection laws; franchise regulations; and product liability laws. This course is not intended to make the student a legal expert on the subject reviewed nor is it intended to be a substitute for the services or legal opinion of an attorney. Students will, however, be better able to recognize potential legal problems or potential lawsuits, which will assist them when consulting with an attorney on strategies to prevent legal issues from becoming more serious in their hospitality organization. This course may be offered in a distance education format.",
      "notes": [],
      "offered": []
    },
    {
      "code": "HOSP-50",
      "subject": "HOSP",
      "number": "50",
      "title": "Hospitality Marketing, Sales and Advertising",
      "units": "3",
      "hours": "54 lecture total (when offered in the distance education format, hours will total 162)",
      "cid": [],
      "transfer": [
        "CSU"
      ],
      "description": "This course offers an application of marketing principles and techniques in the hospitality industry, with an emphasis on developing an understanding of consumers and using that knowledge to provide value and create consumer satisfaction while meeting financial goals. This course will also focus on practical sales techniques, proven approaches to selling to targeted markets, and advertising’s role in sales. This course may be offered in a distance education format.",
      "notes": [
        "Grading: Pass/No Pass Option"
      ],
      "offered": [
        {
          "term": "fall-2026",
          "name": "Fall 2026",
          "sections": 1,
          "open": 0,
          "url": "/c/shasta-college/schedule/fall-2026/hosp/#hosp-50",
          "subject": "HOSP"
        }
      ]
    },
    {
      "code": "HOSP-55",
      "subject": "HOSP",
      "number": "55",
      "title": "Customer Service Skills for a Multicultural Workplace",
      "units": "3",
      "hours": "54 lecture total (when offered in the distance education format, hours will total 162)",
      "cid": [],
      "transfer": [
        "CSU"
      ],
      "description": "This course provides the student with a thorough understanding of the concept of culture and cultural diversity, how culture influences customer service within the global marketplace, and how to develop an organizational environment that supports and acknowledges a multitude of cultures. An emphasis is placed on developing competent communication behaviors and strategies for provide excellent customer satisfaction in a multicultural environment. Through the use of collaborative learning techniques, students will develop the necessary soft skills to provide excellent customer service in diverse workplaces. This course may be offered in a distance education format.",
      "notes": [],
      "offered": [
        {
          "term": "fall-2026",
          "name": "Fall 2026",
          "sections": 1,
          "open": 1,
          "url": "/c/shasta-college/schedule/fall-2026/hosp/#hosp-55",
          "subject": "HOSP"
        }
      ]
    },
    {
      "code": "HOSP-60",
      "subject": "HOSP",
      "number": "60",
      "title": "Hospitality and Financial Management",
      "units": "3",
      "hours": "54 lecture total (when offered in the distance education format, hours will total 162)",
      "cid": [],
      "transfer": [
        "CSU"
      ],
      "description": "This course focuses on the generation and analysis of quantitative information for the purpose of planning, control, and decision-making by managers at various levels in hospitality industry operations. Emphasis is placed on the need for and use of timely and relevant information as a vital tool in the management process. This course also examines accounting functions to support hospitality management analysis. Special attention is given to internal controls, cost-volume-profit relationships, relevant costs for special decisions, flexible budgets, profit centers, and tax implications of decisions. This course may be offered in a distance education format.",
      "notes": [
        "Grading: Pass/No Pass Option"
      ],
      "offered": []
    },
    {
      "code": "HOSP-65",
      "subject": "HOSP",
      "number": "65",
      "title": "Hospitality Supervision",
      "units": "3",
      "hours": "54 lecture (when offered in the distance education format, hours will total 162)",
      "cid": [],
      "transfer": [
        "CSU"
      ],
      "description": "This course offers insight into the various aspects of supervision in the hospitality industry. Supervisory roles, responsibilities, and essential managerial skills shall be discussed. The goal of the course is to prepare students for the workplace by equipping them with the necessary authoritative and decision-making skills. This course may be offered in a distance education format.",
      "notes": [
        "Grading: Pass/No Pass Option"
      ],
      "offered": [
        {
          "term": "fall-2026",
          "name": "Fall 2026",
          "sections": 1,
          "open": 0,
          "url": "/c/shasta-college/schedule/fall-2026/hosp/#hosp-65",
          "subject": "HOSP"
        }
      ]
    },
    {
      "code": "HOSP-94",
      "subject": "HOSP",
      "number": "94",
      "title": "Hospitality Work Experience Education",
      "units": "1-14",
      "hours": "54-756 Work Experience Education hours",
      "cid": [],
      "transfer": [
        "CSU"
      ],
      "description": "The Hospitality Work Experience Education course allows the student to gain on-the-job experience through employment/volunteerism at an approved hospitality job site that is acquired by the student and related to the student’s major. A faculty member supervises all WEE courses to ensure that the work experience is of educational value. The course stresses good work habits and meeting of competencies through actual on-the-job performance. A student may repeat this course since course content varies and skills are enhanced by supervised repetition and practice. A maximum of 14 units may be earned in a single semester.",
      "notes": [
        "Limitation on Enrollment: FINANCIAL AID STUDENTS: Students must maintain concurrent enrollment in seven (7) units which include work experience education units. Students not receiving financial aid do not need to enroll in other courses in order to participate in Work Experience Education.",
        "Repetition: up to 14 units/semester"
      ],
      "offered": [
        {
          "term": "fall-2026",
          "name": "Fall 2026",
          "sections": 2,
          "open": 2,
          "url": "/c/shasta-college/schedule/fall-2026/hosp/#hosp-94",
          "subject": "HOSP"
        }
      ]
    }
  ]
}