# Hospitality Services (Certificate of Completion (Noncredit))

Santa Ana College · 2026-2027 Catalog · Department: Career Education

Source: https://sac.curriqunet.com/catalog/iq/34298/34358/36163/34367/36229

Program Code: CEC.VHOSP.CC

Program Control Number: 38680

The Hospitality Services Certificate allows students to explore careers in hospitality, specifically in food services and hotel/motel/resort front desk; understand the advantages and challenges of each; and use self-assessment tools to determine which is right for them. The program emphasizes customer service and its importance, helping students understand customer behavior and loyalty in a diverse and increasingly global society. Students will also learn techniques and tips for finding work in the hospitality industry. Moreover, in Employability Skills or VESL: English for Work 2, students learn soft skills that are beneficial for working in any hospitality environment.

**Learning Outcome(s):**

1.  Apply the knowledge and skills they gained to obtain entry-level employment and/or start their career pathway in hospitality.

| Course | Title | Units |
| --- | --- | --- |
| **Students must pass the following TWO courses:** | | 120 |
| VHOSP 201 | Career Focus - Hospitality Services | 60 |
| VBUS 243 | Introduction to Customer Service Skills | 60 |
| **Students must pass ONE of the following courses:** | | 8-60 |
| VBUS 118 | Microsoft Windows Overview | 60 |
| or VFOOD 005 | ServSafe® Food Handler | 8-36 |
| **Students must pass ONE of the following courses:** | | 72-216 |
| VBUS 400 | Employability Skills | 72 |
| or ESL 520 | English for Work 2 | 96-216 |
| **Total** | | **200-396** |