{
  "college": "college-of-the-desert",
  "edition": "2026-2027",
  "departmentName": "Applications and Information Systems",
  "id": "applications-and-information-systems--biw-manager-certificate",
  "name": "BIW II: Office Support and Technologies",
  "award": "Certificate of Achievement",
  "department": "applications-and-information-systems",
  "sourceUrl": "https://catalog.collegeofthedesert.edu/programs/applications-information-systems/biw-manager-certificate/",
  "blocks": [
    {
      "kind": "text",
      "markdown": "The Business Information Worker BIW II: Office Support & Technologies Certificate of Achievement is the second of a set of stackable certificates that prepares students for entering and advancement in administrative support positions throughout a variety of fields and businesses. After successful completion of the BIW II Office Support & Technologies Certificate of Achievement, students will achieve enough skills in collaboration software and procedures, which may increase their value and promotability. This certificate is the second in a progression of office professional certificates that build upon each other. Although the courses can be completed out of order, the certificates are meant to progress accordingly as to be a solid base to strengthen your skills toolbox as you move through levels."
    },
    {
      "kind": "text",
      "markdown": "### Learning Outcomes\n\n#### Learning Programs\n\nUpon satisfactory completion of this program students will be able to:\n\n1.  Navigate a variety of modern-day office technology.\n2.  Be able to analyze current office support performance and be able to demonstrate the ability to make educated office support decisions to achieve desirable outcomes."
    },
    {
      "kind": "text",
      "markdown": "### Program Requirements\n\n#### Program Requirements"
    },
    {
      "kind": "courselist",
      "rows": [
        {
          "type": "comment",
          "text": "Required Courses (12 units)"
        },
        {
          "type": "course",
          "code": "AIS 013",
          "title": "Office Workplace Employment Preparation",
          "units": "3",
          "indent": false
        },
        {
          "type": "course",
          "code": "AIS 023",
          "title": "Digital Security & Cloud Storage for Office Professionals",
          "units": "2",
          "indent": false
        },
        {
          "type": "course",
          "code": "AIS 072",
          "title": "Spreadsheet Software",
          "units": "3",
          "indent": false
        },
        {
          "type": "course",
          "code": "CIS 010",
          "title": "Introduction to Information Systems (or)",
          "units": "4",
          "indent": false
        },
        {
          "type": "course",
          "code": "AIS 071",
          "title": "Microsoft Office Pro",
          "units": "4",
          "indent": false
        },
        {
          "type": "comment",
          "text": "Elective Courses (select 3-units)"
        },
        {
          "type": "course",
          "code": "BUAC 010",
          "title": "Accounting with QuickBooks",
          "units": "3",
          "indent": false
        },
        {
          "type": "course",
          "code": "AIS 025",
          "title": "Medical Billing",
          "units": "3",
          "indent": false
        },
        {
          "type": "course",
          "code": "BUHM 031",
          "title": "Customer Service Management",
          "units": "3",
          "indent": false
        },
        {
          "type": "course",
          "code": "BUMA 032",
          "title": "Human Relations in the Workplace",
          "units": "3",
          "indent": false
        },
        {
          "type": "course",
          "code": "BUMA 094",
          "title": "Business Communications",
          "units": "3",
          "indent": false
        },
        {
          "type": "comment",
          "text": "CERTIFICATE TOTAL",
          "units": "15"
        }
      ]
    },
    {
      "kind": "text",
      "markdown": "Does not qualify for Title IV Federal Funding."
    }
  ]
}