# IT Support Specialist (Certificate of Achievement)

Coastline College · 2026-2027 Catalog · Department: Information Technology

Source: https://catalog.cccd.edu/coastline/pathways/computer-cyber-sciences/information-technology/it-support-specialist-coa/

The Certificate of Achievement in IT Support Specialist equips students with practical, hands-on skills to excel in entry-level help desk computer support roles. The program is designed to prepare students for industry-recognized certifications such as CompTIA Tech+, Network+, Server+, and Security+. Courses focus on building in-demand technical expertise in areas like computer networking, help desk troubleshooting, server administration, and implementing security best practices.

#### Program Learning Outcomes

1.  Demonstrate the ability to locate technical resources to solve problems with networking, systems, and cloud solutions.
2.  Demonstrate proficiency with various software packages to solve common networking, system, and cloud problems.
3.  Demonstrate the ability to design and implement solutions for networking, system, and cloud operations.

### Requirements

Review Graduation Requirements.

| Course | Title | Units |
| --- | --- | --- |
| **Required Core** | |  |
| **Complete the following:** | |  |
| IT C104 | IT Fundamentals (Tech+) | 4 |
| or IT C110 | Computer Hardware and Software (A+ Essentials) |  |
| IT C128 | Computer Networking Principles (Network+) | 3 |
| or IT C201 | Introduction to Networking (Cisco CCNA 1) |  |
| IT C158 | Contemporary Operating Systems (Server+) | 3 |
| CIS C157 | Introduction to Python Programming | 3 |
| IT C198 | Cloud Foundations | 3 |
| CYBR C230 | Network Security (Security+) | 3 |
| or CYBR C101 | Introduction to Cybersecurity |  |
| **Total Units** | | **19** |