# Sales Techniques (Certificate of Completion)

Bakersfield College · 2026-2027 Catalog · Department: Business

Source: https://bakersfield.elumenapp.com/catalog/2026-2027-Catalog/program/sales-techniques-certificate-of-completion-fall-2020

#### Sales Techniques Certificate of Completion

The Sales Technique Certificate of Completion allows students to develop the basic sales techniques and skills to effectively handle a negotiation and sales environment. Upon completion of the required courses with a grade of ‘P’, the student will be awarded a Certificate of Completion.

### Program Learning Outcomes

-   1\. Upon successful completion of the program, the student will be able to to explain the importance of relationship building in sales while developing strategies to increase trust within current customer relationships.

-   2\. Upon successful completion of the program, the student will be able to distinguish negotiation challenges and proactively identify strategies for overcoming them.

-   3\. Upon successful completion of the program, the student will be able to differentiate between successful and unsuccessful negotiations.

### Program Requirements

| Course | Title | Units |
| --- | --- | --- |
| **Sales Techniques Certificate of Completion (NC): Complete all of the following** | | 18 |
| **Credits listed are in hours (18 hours)** | |  |
| OFFT B56NC | Relationship Building for Customer Sales | 9 |
| OFFT B57NC | Negotiation Skills in Business | 9 |